PERSONAL INFORMATION WE COLLECT
The following section outlines the types of personal information that we collect, either directly from you or from other sources, and how we use that information.
Personal information that you provide:
- Contact data: This includes your personal or business contact information such as your name, email address, mailing address, phone number, professional title, and company name.
- Communications: Any information you provide when contacting us with inquiries, feedback, survey responses, or other forms of correspondence.
- Marketing data: This includes the email address or contact details we use to send marketing communications, as well as your communication preferences regarding our activities, events, sweepstakes, and contests.
- Purchase data: When you make a purchase, we collect information such as your order history, order details, billing address, and delivery address.
Data from other sources:
- Business partners: We may receive information about you from our advertising and joint marketing partners.
- Data providers: Information services and data licensors may provide us with relevant data about you.
- Public sources: We may collect information from public sources such as blogs, forums, or social media platforms.
We and our service providers may automatically gather information about you, your computer or mobile device, and your activities on or through the Sites. This includes:
- Device data: Details such as the type and version of your operating system, manufacturer and model of your computer or mobile device, browser type, screen resolution, IP address, the website you visited before accessing our site, and general location information like city, state, or geographic area.
- Online activity data: Information about the pages or screens you viewed, the duration of time spent on each page or screen, the paths you took between pages or screens, details about your activity on a page or screen, access times, and the duration of your access.
Cookies and similar technologies:
We utilize cookies and similar technologies to facilitate some of our automatic data collection. (Further information on this is provided below.)
HOW WE USE YOUR PERSONAL INFORMATION
- Service delivery: We use your personal information to provide, enhance, and optimize the Service. This includes enabling you to make purchases on the Sites, communicating important updates, delivering support and administrative messages, and maintaining the overall functionality and security of the Sites.
- Direct marketing: We may send you marketing communications related to VitaliZen Essence LLC, in compliance with applicable laws. You have the option to unsubscribe from these communications as explained in the "Your Choices" section below.
- Research and development: We may utilize your personal information for research and development purposes, analyzing and improving both the Service and our business operations.
- Creation of anonymous data: We may aggregate and de-identify your personal information, along with information from other individuals, to create anonymous data. This anonymous data, which does not personally identify you, may be used for various lawful business purposes, including analyzing and enhancing the Service and promoting our business. We may share this data with third parties.
- Interest-based advertising: We may collaborate with third-party advertising and social media companies to display advertisements on our Service and other platforms. These companies may employ cookies and similar technologies to collect information about your interests and activities (including device data, online activity data, and geolocation data) across our Service and other sites or services. This information is used to deliver targeted ads based on your potential interests. These ads are referred to as "interest-based advertisements."
- Compliance with laws and regulations: We may process your personal information to comply with applicable laws, lawful requests, and legal proceedings. This includes responding to subpoenas or requests from government authorities.
- Compliance, fraud prevention, and safety: We may use and disclose your personal information to safeguard our rights, privacy, safety, and property, as well as those of others. This includes protecting against fraudulent, unauthorized, unethical, or illegal activities, conducting audits for compliance purposes, enforcing the terms and conditions governing the Service, and deterring cyber-attacks and identity theft.
- With your consent: In certain circumstances, we may seek your explicit consent to collect, use, or share your personal information, as required by law.
HOW WE SHARE YOUR PERSONAL INFORMATION
- Service providers: We engage companies and individuals to perform services on our behalf or assist us in operating the Service or our business. These service providers may include entities involved in order fulfillment, shipping, payment processing, customer support, hosting, analytics, email delivery, marketing, database management services, returns processing, and risk and fraud mitigation.
- Advertising partners: We may collaborate with third-party advertising companies that collect information about your activity on the Site and other online services to assist us in advertising our services. These partners may use hashed customer lists shared by us to deliver targeted ads to you and similar users on their platforms.
- The public: Certain personal information that you voluntarily disclose for public use, such as when submitting a product review, may be shared with other users of the Service and the public. For example, we may display your name alongside the content you submit. It's important to note that we have no control over how other users or third parties may use the personal information you make available to them. Please be cautious as any publicly posted information can be cached, copied, screen captured, or stored by others (e.g., search engines) before you have a chance to edit or remove it.
- Professional advisors: We may share your personal information with professional advisors such as lawyers, bankers, auditors, and insurers when necessary for the professional services they provide to us.
- Authorities and others: We may disclose your personal information to law enforcement, government authorities, and private parties in good faith when we believe it is necessary or appropriate to comply with the law or for purposes related to compliance, fraud prevention, and safety as described earlier.
- Business transferees: In the event of any merger, financing, acquisition, dissolution, sale, transfer, divestiture, or disclosure of all or a portion of our business or assets, or in the context of insolvency, bankruptcy, or receivership, we may sell, transfer, or share some or all of your personal information.
This section outlines the various rights and choices available to all users:
- Opting out of marketing communications: You have the option to unsubscribe from marketing-related emails sent by VitaliZen Essence LLC by following the instructions provided at the bottom of the email.
- Cookies: Most web browsers allow you to remove or reject cookies from the websites you visit. You can adjust these settings in your browser's preferences.
- Choosing not to share personal information: If you choose not to provide certain information necessary for the provision of the Service, we may not be able to offer you the Service or specific features. We will inform you of the required information when it is needed.
OTHER WEBSITES, MOBILE APPLICATIONS, AND SERVICES
The Sites may include links to websites and online services operated by third parties. These links are provided for convenience and do not signify our endorsement or affiliation with any third party. Additionally, our content may appear on web pages or online services that are not associated with us.
We do not have control over third-party websites or online services, and we are not responsible for their actions. Each website or service may have its own privacy policies and practices regarding the collection, use, and sharing of personal information. We recommend reviewing the privacy policies of other websites and online services you use.
We take the security of your personal information seriously and implement organizational, technical, and physical safeguards to protect the information we collect. However, it is important to note that no internet or information technology system is entirely secure, and we cannot guarantee the absolute security of your personal information.
INTERNATIONAL DATA TRANSFERS
VitaliZen Essence LLC is headquartered in St. Petersburg, Florida, United States and may have service providers located in other countries. This means that your personal information may be transferred to the United States or other locations outside your jurisdiction, where privacy laws may offer different levels of protection compared to your own jurisdiction.
The Service is not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16 through the Service. If we become aware that we have inadvertently collected personal information from a child without proper consent from a parent or guardian as required by law, we will promptly delete such information.
CHANGES AND AMENDMENTS
VitaliZen Essence LLC
7901 4th ST N
ST. PETERSBURG, FL.US 33702